In our fourth process mining webinar we delve into the customer service department. You learn how to identify major problems in your process, such as rework. Moreover, we assess the impact of rework on the business and its root causes. we benchmarked the Amsterdam plant with Rotterdam in order to learn from each other’s best practices and, thus, improving the entire process.
Tag Archive for: customer service
https://www.apolix.nl/wp-content/uploads/2020/06/Featured-Image-Website-3.jpg 1160 1420 joost https://www.apolix.nl/wp-content/uploads/2019/10/Header-Logo-fat-1.png joost2020-06-16 08:00:002020-10-24 19:36:18Process Mining for Customer Service – Rework