We are happy to announce that the Computable Awards nominated Apolix for the category Best Tech-Startup of the year. Our growth would not have been possible without our hard-working Apolians delivering constant business value for our customers. Moreover, our partnership with Celonis and our customers has been pivotal to our success. As such, this nomination for Best Tech-Startup from one of the most prestigious IT platforms in The Netherlands is a wonderful recognition of our accomplishments.
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For our customer, one of the biggest telecommunication providers in Europe, we analysed their Salesforce Sales Cloud process. Their common challenges were that each opportunity was quite complex, and sales representatives utilised the software in their own way. Therefore, opportunities tended to stay longer in the funnel, consequently missing out on potential sales. Not only did we create transparency in the process, but we also discovered that combining opportunities and accounts helped to determine why an opportunity was lost and why the approvals took more time than expected. Check out our full Customer Success Story!
Salesforce Sales Cloud is a comprehensive Sales and opportunity management platform considered the main channel to acquire customers, create quotes and manage leads. Effective sales opportunity management allows you to better plan your sales pipeline and understand your customers, enabling you to determine and prioritize potential clients based on previous data. With the help of Process Mining, you can optimize and streamline your Salesforce Sales Cloud. Read the entire article to find out how we use process mining to optimize and streamline Salesforce Sales Cloud.
At Apolix, we think beyond the usual business processes now and then. Not only does this widen our perspective on new processes, but it also is an interesting thought exercise to force ourselves to look at things from another perspective. Process mining can be applied to anything, so, also Formula 1. We always tell our customers: “You have the data; we have the value”. And in fact, it’s as simple as that: where there’s data, we can extract insights through process mining. Since process mining is all about collecting the so-called digital breadcrumbs, representing when certain activities occur within a process, we can do that with any process. Read more to find out how we use Formula 1 as a process mining use case.
Our client is the global leader in the agricultural industry for creating sustainable flowers. They experiment extensively to develop new materials. Their Material Creation process is lengthy and complex due to many variables. To bring transparency into the said process, we started by connecting two different processes that rely on each other throughout the creation of new flowers. With complete transparency into the overall process, we gave our customer the data to understand the effort for the material creation versus the actual usage of the material
The municipality of Hilversum aims to send out the annual municipality charges before the 1st of March every year. However, due to many manual interventions, the procedure around calculating and processing said charges are highly complex and time-consuming. Therefore, Apolix built a tailored process mining solution. Not only did we create transparency in the process, we gave them a risk-and-control matrix to manage the risks and a dashboard to discover in real-time the as-is situation of all charges.
For our customer, a telecommunications company in the service management industry, we analyzed their customer service process. From looking at how they currently handled complex customer inquiries to reassignment rate between agents, we took the entire process under the loop. Read our the Customer Success Story where we take you through the entire journey from what the challenges were to how we optimized the process.
Process mining is traditionally used in a business setting yet the power of process mining truly lies in its versatility and clarity. As such, it can be applied to many different use-cases. Applying process mining to a workout regime is an interesting study to look at and to show the many applications of Process Mining. Read on to find out how to use process mining for workouts and how this can improve your workout regime.
Firstly, what opportunities are there for conformance validation with process mining? One of the most challenging inconsistencies within complex and enormous processes is conforming to organization rules within the company and the process. Thus these non-conforming cases can have a significantly negative effect on the company’s cash flow and unrealized revenue. Process mining allows us to analyze these cases, understand why they occur and take civil action to decrease the number of non-conforming issues.
Recently, companies have become more willing to show their sustainable engagement and integrate environmental, social and governance (ESG) practices in their business. However, the challenge for many corporate leaders is to understand how to effectively reach their sustainability targets. Generally speaking, sustainability is regarded as a ‘silo’ issue in organizations, often tackled using a top-down approach, which involves policies and operational directives. Let us show you how process mining can play a big role when used for sustainability purposes.