Resource Library

Process Mining Analysis — Workouts

May 5, 2022

Process mining is traditionally used in a business setting yet the power of process mining truly lies in its versatility and clarity. As such, it can be applied to many different use-cases. Applying process mining to a workout regime is an interesting study to look at and to show the many applications of Process Mining. Read on to find out how to use process mining for workouts and how this can improve your workout regime.

Examples Of Conformance Validation Opportunities With Process Mining

April 21, 2022

Firstly, what opportunities are there for conformance validation with process mining? Chiefly, process mining has many different strengths and methods of improving your business processes. However, one of the most challenging inconsistencies within complex and enormous processes is conforming to organization rules within the company and the process. Thus these non-conforming cases can have a significantly negative effect on the company's cash flow and unrealized revenue. Furthermore, process mining allows us to analyze these cases, understand why they occur and take civil action to decrease the number of non-conforming issues. Let's look at some examples of how process mining analyzes non-conforming cases and how the technique generates quick wins for companies.

How Can Process Mining Create Value For Sustainability?

April 13, 2022

Recently, companies have become more willing to show their sustainable engagement and integrate environmental, social and governance (ESG) practices in their business. However, the challenge for many corporate leaders is to understand how to effectively reach their sustainability targets. Generally speaking, sustainability is regarded as a ‘silo’ issue in organizations, often tackled using a top-down approach, which involves policies and operational directives. Unfortunately, the primary drawback of such an approach is its lead-up time, as the coordination of different departments and stakeholders can prove quite challenging. Indeed, the complexity and scale of sustainable transition make it difficult to pin down where to start. This is where process mining can play a big role.

Valuable Ways Process Mining Can Benefit The Healthcare Industry

April 7, 2022

Firstly, the healthcare industry is a complex arena of business due to the many stakeholders. To begin with, interest in process mining applied to the healthcare sector is growing due to the various optimisation potentials. In addition, the benefits it offers to administrative and treatment processes. Generally, healthcare processes are defined by decisions of different healthcare professionals. Thus making them highly heterogeneous, complex and therefore difficult to trace. However, process mining allows to visualise the most common patient pathways or deep-dive into specific use cases to identify undesired steps within the process. With this in mind, let’s dive deeper into valuable benefits of process mining for the healthcare industry.

The Advantages of Process Mining for Salesforce Service Cloud

April 5, 2022

The advantages of Process Mining for Salesforce Service Cloud are many. Creating transparency in your process allows to uncover inefficiencies of which we can solve with Process Mining. To begin with, Salesforce Service Cloud is a comprehensive customer service and help desk platform considered the main communication channel between the customer and your company. With process mining, we can uncover inefficiencies, create transparency and overall enhance your system. Read this article to find out what the advantages are of Process Mining for Salesforce Service Cloud.

Apolix is recognized as Platinum Celonis Partner

Apolix is Recognised as Platinum Celonis Partner

March 29, 2022

Apolix has been recognized as a Platinum Partner for Celonis. An achievement that highlights we are worldwide one of the best Celonis partners and shows our expertise in the field of process mining.Apolix’s ambition is to be the best in the services we provide, and we have been excelling in this by continuously delivering true business value for our clients. Going from a Certified Celonis Partner to Platinum Partner in a short period is proof of our continuous hard work, fully understanding Celonis, and the ability to translate the value of the data to our clients. Recently, Celonis announced Apolix as one of the most successful and fastest-growing partners globally.

The Benefits of Process Mining for Order Management

March 22, 2022

In most industries, order management is the first step to engage in a strong long-lasting customer relationship. The process starts with the moment from which an order is received upon until the order was shipped and the customer paid the invoice. Having an effective and reliable order management process is a massive challenge for most firms due to the complexity of the process and the volume of orders, especially for larger organizations. However, with the emergence of process mining firms can now get a full transparency of their O2C processes while improving in key performance areas such as labour productivity or customer satisfaction.

Process Mining Opportunities for RPA

March 15, 2022

In what way can Process Mining be used for successful RPA implementation? Process Mining can be used in different ways to support the implementation of RPA systems within a company's system. Not only can Process Mining optimize processes, it can be also be used to identify processes that are particularly well suited for RPA. After RPA is implemented, Process Mining's use evolves into becoming a monitoring tool in which the software robots are supervised on performance.

Process Mining for Mobility? This is what you need to know

March 10, 2022

Individual mobility behaviors are continuously recorded through mobile phones, wireless networking devices, and GPS appliances using various positioning methods. These mobility statistics are crucial for gaining a better understanding of people's mobility habits. Recent studies reveal that, despite differences in the mobility areas visited by individuals, human behaviors in mobility are very regular, implying that most people follow a simple and repeatable pattern. With the help of Process Mining, it’s possible to visualize and improve also the mobility sector!

Company in Medical Supply & Healthcare Industry – Customer Success Story

March 3, 2022

For our customer, a company in the medical supply and healthcare industry, we made a complete visualization and analysis of their 'personalized' Prescription-Based Order Excellence process. From project methodology to General findings to Action Taken to Conclusion, we cover the entire process in this Customer Success Story.